Date: 06/04/2020
Partner: TOPdesk
Background:
Richmond upon Thames Borough Council (RTBC) is a SW London borough serving almost 200,000 residents and the largely retail local businesses.
The Requirement
RTBC were looking for a supplier to provide a modern IT Service Management solution that would enable them to improve service delivery, reduce operational costs and support the in-house IT team.
Our Success
RTBC used Crown Commercial Service’s G-Cloud catalogue, RM1577 to identify and procure Bramble Hub and TOPdesk’s Service Management Solution to improve their services.